REFUND POLICY

Returns 
Our apologies, but we do not allow returns due to the nature of our product. If you are unsatisfied in any way, please feel free to contact customer service and we will be happy to assist you.

Refunds (if applicable) 
If a refund is granted for any reason please allow time for it to process. For product returns, once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Any opened, altered, cut, shampooed, or unsellable items will be denied and the refund will not be granted. Your damaged or unsellable item will be mails back to the address on the order. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days deterred by the bank. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at rawluxurybylorin@gmail.com. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@rawluxlorin.com

Shipping 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.